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Choosing the right company is just as important as choosing the right vascular system. In a field that's seen numerous companies come and go-leaving behind customers with expensive or nonexistent service and support-Parks has been a leader for over 45 years. Over time we've earned a reputation for customer support and service that's unsurpassed.
Whether or not your Flo-Lab is in warranty, the Parks customer support team is there to help make sure you can depend on it for years of service, with a minimum of downtime and hassle. Telephone technical support is provided free of charge for as long as you own the product.
Parks training ensures that you'll get the maximum return on your purchase. Your Flo-Lab experience starts with on-site installation and in-service training-tailored to meet the needs of your laboratory staff. On request, your Parks representative will provide an additional service orientation to your biomedical personnel.
With each Flo-Lab, Parks establishes a $1,000 CME training account and provides a CME approved textbook. Your training account may be used by physicians and/or sonographers for your choice of advanced education in vascular diagnostics.
You can choose from among several options: on-site education, Internet-based training, off-site education, or correspondence education.
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Service Center Hours
Our service center operates from 6:30 am to 3:30 pm Pacific Time. Call for service toll-free at 888-FLOWLAB (888-356-9522).
Highlights of Parks Service
- Software upgrades free for the life of the product
- Hardware upgrades using standard PC components
- Service loaners when factory service is required
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